Ascom overall quality objectives include:
- Ensure continued safety, compliance and quality of products and services
- Effective resolution of complaints and non-conformities to drive customer satisfaction
- Drive cross-functional improvements to increase product reliability
ISO 13485:2016 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements. Ascom are today fully compliant with all applicable sites ISO 9001 and ISO 13485 certified.